"What is routine for teams, it is not routine for the patient" - Nick

"You have to find mechanisms that move the person in a way that doesn't cause stress…it happened about eight times - transferred from one bed to another and then the adjusting that needs to happen. It was agony." - Hans

Delaying the diagnosis and then surgery means extending the pain and recovery. It has been distressing for us as a family to witness. It has been devastating for him. - Daughter of a hip fracture survivor

"The psychological impact [of breaking your hip] is significant." - Nick

Dad being stoic had put up with the pain but this was all so unnecessary. - Daughter of a patient with a hip fracture

You don't know what you don't know…which makes it hard to know what questions to ask. I found I was going home and looking things up on the internet, but you have to be a bit careful about what you read,
and it is hard to know what information to trust. - Child of a patient with a hip fracture

I'd like to stress the importance of perseverance. You have to be bloody-minded about it. Otherwise, you are giving up. There are excellent people to help you.

- Hans, 98 years old, hip fracture survivor

When the surgeon told me that I would be up walking the next day, I laughed, it seemed impossible, but I did it!"

A person who recovered from their broken hip